Privacy Policy

Last updated: JUNE 26, 2026

Praktik.ai is operated by Notabot, s. r. o. (“Praktik”, “we”, “us” or “our”). We respect your privacy and protect personal data in line with the GDPR and other applicable data protection laws.

This Privacy Policy explains how we collect, use, disclose and protect personal data when you visit our website, communicate with us, request a demo, subscribe to our communications, or use Praktik products and services.

1. Scope

This Privacy Policy applies to personal data we process as a controller in connection with our websites, marketing, sales, support, events, and business administration.

When an organisation uses Praktik to process its own documents, matters, prompts, outputs, files or other workspace data, that organisation is usually the controller and Praktik acts as a processor under a customer agreement or data processing agreement. In those cases, please contact the relevant organisation directly if you want to exercise privacy rights connected to their data.

This Privacy Policy does not apply to job applicants or employees where a separate notice is provided.

2. Personal data we collect

Information you provide to us

We may collect personal data that you choose to provide, including:

  • name, job title, company and professional contact details;
  • account registration details and authentication information;
  • messages, demo requests, support requests and other communications;
  • billing, subscription and contract administration details;
  • event registration, newsletter and marketing preferences.

Information collected when you use our websites and services

We may collect technical and usage data, including:

  • IP address, device identifiers, browser type, operating system and approximate location;
  • pages visited, links clicked, referral URLs and cookie identifiers;
  • product usage events, feature interactions, logs, diagnostics and security events;
  • information needed to maintain service availability, prevent abuse and secure accounts.

Customer workspace data

If you or your organisation upload documents, prompts, outputs or related materials into Praktik, we process that content to provide the service and in accordance with the applicable customer agreement. We do not use customer workspace data to train public foundation models.

3. How we use personal data

We use personal data to:

  • provide, maintain, secure and improve Praktik products and services;
  • create and manage accounts, subscriptions, billing and customer relationships;
  • respond to enquiries, support requests and demo requests;
  • send product, security, administrative and service communications;
  • send marketing communications where permitted by law and your preferences;
  • analyse website and product performance;
  • detect, investigate and prevent fraud, abuse, security incidents or unlawful activity;
  • comply with legal obligations and enforce agreements.

Where the GDPR applies, we rely on the following legal bases:

Purpose Legal basis
Providing Praktik services and managing customer accounts Performance of a contract or steps before entering into a contract
Security, fraud prevention, service improvement and business administration Legitimate interests
Marketing emails, optional cookies and similar technologies Consent where required, otherwise legitimate interests where permitted
Accounting, tax, corporate and regulatory requirements Compliance with legal obligations

5. Cookies and analytics

We use necessary cookies to operate the website and remember privacy choices. With your consent where required, we may use analytics cookies and similar technologies to understand how the website is used and improve our services.

You can manage cookie preferences through the cookie settings on our website. You can also configure your browser to block or delete cookies, but some parts of the website may not work correctly without necessary cookies.

6. How we share personal data

We may share personal data with:

  • service providers that host, secure, support, analyse or help operate our website and services;
  • professional advisers, auditors, insurers, banks and payment providers;
  • integration partners or third-party services you choose to connect;
  • public authorities, regulators, courts or other parties where required by law;
  • parties involved in a merger, acquisition, financing, restructuring or similar corporate transaction.

We require service providers to protect personal data and process it only for authorised purposes.

7. International transfers

We primarily aim to use providers and infrastructure appropriate for customers in the European Union. If personal data is transferred outside the European Economic Area, we use safeguards required by applicable law, such as adequacy decisions, Standard Contractual Clauses or other approved transfer mechanisms.

8. Retention

We keep personal data only for as long as needed for the purposes described in this Privacy Policy, including to provide services, maintain records, resolve disputes, enforce agreements and comply with legal obligations.

Retention periods depend on the type of data, the relationship with you or your organisation, legal requirements, security needs and backup cycles. When data is no longer needed, we delete it or anonymise it.

9. Security

We use technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, encryption in transit, logging, backups, vendor review and security monitoring.

No online service can be completely secure. If you believe your interaction with Praktik is no longer secure, please contact us immediately.

10. Your rights

Depending on your location and applicable law, you may have the right to:

  • access personal data we hold about you;
  • correct inaccurate or incomplete personal data;
  • request deletion of personal data;
  • restrict or object to processing;
  • receive a portable copy of personal data;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with a supervisory authority.

To exercise your rights, contact us at info@praktik.ai. We may need to verify your identity before responding.

11. Children

Praktik products and websites are intended for professionals and organisations. We do not knowingly collect personal data from children. If you believe a child provided us with personal data, please contact us and we will take appropriate steps to delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date shows when this version took effect. If we make material changes, we will take reasonable steps to notify users or customers as required by law.

13. Contact

If you have questions about this Privacy Policy or how Praktik handles personal data, contact us at:

Notabot, s. r. o. Odbojárska 9 917 01 Trnava Slovakia

Email: info@praktik.ai